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Last updated: April 28, 2026
Customers may request cancellation before dispatch. Cancellation approval depends on order stage, inventory allocation, and whether customization has started.
Custom PC build orders may be non-cancellable or subject to charges once assembly, procurement, or testing has started.
Where cancellation is approved, any refund is processed under the Refund and Return Policy.
To request cancellation, contact support immediately with your order reference at hello@mctech.lk.